Refund Policy

Firstly, we know it’s boring, but it is important. So make sure you’re all over our Terms and Conditions. That way, we both know before we start what to expect.

Change of mind

Once you've made your pick, it's a done deal! No take-backs on change-of-heart moments, sorry!

Damages and issues

Time to play detective with your delivery! Give it a once-over for any signs of trouble, and if you uncover any mysteries (like damage or other issues), be sure to drop us a line!

Before we can work our magic with repairs, replacements, or refunds, we need to give your item a little show-and-tell session.

Refunds

After we've given your return the once-over and it’s worthy of extra assistance, we’ll be in touch quicker than a rocket launch to offer you a refund or replacement.